Shipping is included in the price. Best efforts will be made to ship the items in time, but it is not the vendor's responsibility if there is any delay due to external influences. The receiving party is responsible for possible extra fees, such as local import rates and tax.
If on receiving your order you are not 100% happy with your carving for any reason at all, we will provide a full refund of the purchase price (excluding shipping) on return of the carvings in original condition within 60 days.
If the carvings are returned because they are faulty, damaged in transit or incorrectly supplied we will provide a full refund or replacement at your option including the original shipping charges on return of the carvings.
The artists, materials and descriptions shown throughout this site are accurate to the best of our knowledge based on information supplied by the artists or their agents.
If there is any error in the artist name, the material used or the description on any piece we will immediately replace or refund in full the purchase price including shipping costs on return of the carving.
The 60 day limit would not apply to incorrectly described items.
Refunds will be processed in the same way as the original charge was made. If you paid by credit card, a reversal will be applied to the same credit card, if it was paid by direct funds transfer, again this is how the refund will be made.
Contact Let's Curate Inc to get details on return authorization. We will send full instructions on how to return goods.
It is very important that returned goods are packaged well as returns will not be accepted if received in a damaged condition.
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